Blue Canvas incident

Elevated error rates with "Scheduler offline" response

Resolved after 10 minutes, affecting Metadata Sync (Inbound) and Metadata Deploy (Outbound), on June 19, 2019.

identified Jun 19, 2019, 02:42 PM UTC

We are aware of an issue where sync is failing for some customers and are working to resolve it.

Started
Jun 19, 2019, 02:42 PM UTC
Resolved
Jun 19, 2019, 02:53 PM UTC
Duration
10m
Detected by Pingoru
Jun 19, 2019, 02:42 PM UTC

Affected components

Metadata Sync (Inbound)Metadata Deploy (Outbound)

Update timeline

  1. identified Jun 19, 2019, 02:42 PM UTC

    We are aware of an issue where sync is failing for some customers and are working to resolve it.

  2. resolved Jun 19, 2019, 02:53 PM UTC

    This incident has been resolved.

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