Blue Canvas incident
Info: Salesforce authentication errors in the EMEA (Frankfurt) region
Minor Vendor's status page →
Resolved after 5 hours 18 minutes, affecting Salesforce APIs, on April 8, 2020.
Salesforce is working to resolve the issue: https://status.salesforce.com/generalmessages/417
Affected components
Salesforce APIs
Update timeline
- identified Apr 08, 2020, 12:44 PM UTC
We have been notified of errors on the Salesforce API affecting Sandbox authentication via the https://test.salesforce.com endpoint. In the Frankfurt region, about half of those requests fail with a 503 error code. Our European customers might therefor see synchronization errors in Blue Canvas.
- resolved Apr 08, 2020, 06:02 PM UTC
Salesforce is working to resolve the issue: https://status.salesforce.com/generalmessages/417
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