Blue Canvas incident

Metadata sync delays

Resolved after 1 hour 9 minutes, affecting Metadata Sync (Inbound) and Metadata Deploy (Outbound), on April 30, 2020.

monitoring Apr 30, 2020, 11:09 AM UTC

A fix has been implemented and we are monitoring the results.

Started
Apr 30, 2020, 10:58 AM UTC
Resolved
Apr 30, 2020, 12:07 PM UTC
Duration
1h 9m
Detected by Pingoru
Apr 30, 2020, 10:58 AM UTC

Affected components

Metadata Sync (Inbound)Metadata Deploy (Outbound)

Update timeline

  1. identified Apr 30, 2020, 10:58 AM UTC

    We are aware of an issue that is currently delaying inbound and outbound metadata synchronization and are working on a fix.

  2. monitoring Apr 30, 2020, 11:09 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Apr 30, 2020, 12:07 PM UTC

    This incident has been resolved.

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