Blue Canvas incident

New deployments are stuck in "Packaging..."

Resolved after 2 hours 3 minutes, affecting Metadata Deploy (Outbound), on June 24, 2020.

identified Jun 24, 2020, 09:38 AM UTC

We are aware of an issue where new deployments are stuck in the "Packaging" state, and are working on a fix.

Started
Jun 24, 2020, 09:38 AM UTC
Resolved
Jun 24, 2020, 11:41 AM UTC
Duration
2h 3m
Detected by Pingoru
Jun 24, 2020, 09:38 AM UTC

Affected components

Metadata Deploy (Outbound)

Update timeline

  1. identified Jun 24, 2020, 09:38 AM UTC

    We are aware of an issue where new deployments are stuck in the "Packaging" state, and are working on a fix.

  2. resolved Jun 24, 2020, 11:41 AM UTC

    We resolved an issue where new deployments are stuck in the "Packaging" state.

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