Blue Canvas incident

Info: Salesforce API errors in EU region

Resolved after 1 hour 51 minutes, affecting Salesforce APIs, on August 19, 2020.

monitoring Aug 19, 2020, 11:04 AM UTC

We are observing an increase in Salesforce API errors in the EU region. Some customers might therefor see an increase in synchronization errors in Blue Canvas.

Started
Aug 19, 2020, 11:04 AM UTC
Resolved
Aug 19, 2020, 12:55 PM UTC
Duration
1h 51m
Detected by Pingoru
Aug 19, 2020, 11:04 AM UTC

Affected components

Salesforce APIs

Update timeline

  1. monitoring Aug 19, 2020, 11:04 AM UTC

    We are observing an increase in Salesforce API errors in the EU region. Some customers might therefor see an increase in synchronization errors in Blue Canvas.

  2. resolved Aug 19, 2020, 12:55 PM UTC

    This incident has been resolved.

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