Resolved after 50 minutes, affecting Blue Canvas APIs, on April 29, 2021.
Error rates have cleared up and Blue Canvas should work normally again. We will monitor performance and then resolve this incident.
Affected components
Blue Canvas APIs
Update timeline
- investigating Apr 29, 2021, 03:01 PM UTC
We are investigating an issue where customers are unable to use the application due to API errors.
- identified Apr 29, 2021, 03:09 PM UTC
We have identified high load on our API service and are adding additional compute capacity to mitigate the issue.
- monitoring Apr 29, 2021, 03:26 PM UTC
Error rates have cleared up and Blue Canvas should work normally again. We will monitor performance and then resolve this incident.
- resolved Apr 29, 2021, 03:52 PM UTC
This incident has been resolved.
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