Resolved after 3 hours 36 minutes, affecting Metadata Sync (Inbound) and Metadata Deploy (Outbound) and 1 more, on June 9, 2021.
Salesforce appears to have release a fix. They are monitoring and we will continue to do so.
Affected components
Update timeline
- investigating Jun 09, 2021, 03:55 PM UTC
We are currently investigating high error rates from Salesforce. Some sandboxes are having trouble connecting to Blue Canvas. We are monitoring https://status.salesforce.com/generalmessages/709 and doing our own investigation.
- identified Jun 09, 2021, 04:29 PM UTC
Salesforce is having a major DNS outage: https://status.salesforce.com/generalmessages/709 We are continuing to monitor the situation and look for workarounds.
- identified Jun 09, 2021, 05:02 PM UTC
New update from the Salesforce team: "Update: The Technology team developed and implemented a change to enable an alternate provider for network traffic and have observed improved network performance. The team continues to monitor to ensure health continues to improve." https://status.salesforce.com/generalmessages/709 We are still seeing issues and are continuing to investigate. We will continue to provide updates as we have them.
- monitoring Jun 09, 2021, 07:15 PM UTC
Salesforce appears to have release a fix. They are monitoring and we will continue to do so.
- resolved Jun 09, 2021, 07:32 PM UTC
Salesforce has implemented a fix and we are marking this as resolved.
Your product runs on more than Blue Canvas
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.