Resolved after 21 minutes, affecting Blue Canvas Web Application, on January 28, 2022.
This has been resolved, apologies for the interruption. The system was unavailable from 14:30 UTC to 15:15 UTC due to a failed deployment to our internal systems. We'll run a post mortem internally to prevent or catch these more quickly next time.
Affected components
Update timeline
- investigating Jan 28, 2022, 03:33 PM UTC
We are investigating an issue where customers are unable to use the application.
- monitoring Jan 28, 2022, 03:44 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jan 28, 2022, 03:54 PM UTC
This has been resolved, apologies for the interruption. The system was unavailable from 14:30 UTC to 15:15 UTC due to a failed deployment to our internal systems. We'll run a post mortem internally to prevent or catch these more quickly next time.
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