Resolved after 58 minutes, affecting Blue Canvas Web Application, on September 22, 2022.
Testing the fix was successful and we're deploying the changes now. We'll continue to monitor the issue until we're sure it's been resolved.
Affected components
Update timeline
- investigating Sep 22, 2022, 09:15 AM UTC
We've become aware of a problem causing salesforce data to not be synced to Blue Canvas. Our engineering team is currently investigating the issue.
- identified Sep 22, 2022, 09:40 AM UTC
We've identified the cause of the issue and are testing a fix.
- monitoring Sep 22, 2022, 09:59 AM UTC
Testing the fix was successful and we're deploying the changes now. We'll continue to monitor the issue until we're sure it's been resolved.
- resolved Sep 22, 2022, 10:13 AM UTC
The issue is resolved as Salesforce data is once again syncing successfully.
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