Resolved after 39 minutes, affecting Blue Canvas Web Application and Blue Canvas APIs and 1 more, on September 10, 2024.
The fix is live and systems appear to be operational again. We'll continue to monitor throughout the day.
Affected components
Blue Canvas Web ApplicationBlue Canvas APIsMetadata Sync (Inbound)Metadata Deploy (Outbound)
Update timeline
- investigating Sep 10, 2024, 03:53 PM UTC
We are currently investigating this issue.
- investigating Sep 10, 2024, 03:59 PM UTC
We've identified a potential cause and are now working to verify a solution.
- identified Sep 10, 2024, 04:14 PM UTC
The issue has been identified and we're currently testing the fix.
- monitoring Sep 10, 2024, 04:18 PM UTC
The fix is live and systems appear to be operational again. We'll continue to monitor throughout the day.
- resolved Sep 10, 2024, 04:32 PM UTC
This incident has been resolved.
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