Resolved after 25 days 17 hours, affecting Blue Canvas Web Application, on February 13, 2025.
The incident has been resolved since February 15th, we have been monitoring ever since but the incident has not been properly updated.
Affected components
Update timeline
- investigating Feb 13, 2025, 10:01 PM UTC
The frontend is not updating properly when rendering the file tab. This is due to a significant boost in background jobs on our git server. We are investigating the root cause. Deployments are working, but we understand it is hard to see what is going on without being able to inspect the files.
- monitoring Feb 14, 2025, 11:28 AM UTC
The queues seem to be cleared up and everything is working as expected. We've had to clear some of the queues. We have not yet identified the exact job that was delaying the system. However we've found some great optimizations and working on a long term fix for those meanwhile we are monitoring the situation. If your deployment is still showing as "Nothing to merge from" please use "Discard results and validate again" in the top right dropdown of the deployment request view.
- resolved Mar 11, 2025, 03:41 PM UTC
The incident has been resolved since February 15th, we have been monitoring ever since but the incident has not been properly updated.
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