Blue Canvas incident

Database issues

Resolved after 31 minutes, affecting Blue Canvas Web Application and Blue Canvas APIs and 1 more, on March 11, 2025.

identified Mar 11, 2025, 03:48 PM UTC

We are continuing to work on a fix for this issue.

Started
Mar 11, 2025, 03:44 PM UTC
Resolved
Mar 11, 2025, 04:16 PM UTC
Duration
31m
Detected by Pingoru
Mar 11, 2025, 03:44 PM UTC

Affected components

Blue Canvas Web ApplicationBlue Canvas APIsMetadata Sync (Inbound)Metadata Deploy (Outbound)

Update timeline

  1. identified Mar 11, 2025, 03:44 PM UTC

    We are experiencing issues. The data in the database has been growing at an unusual pace, therefore we have to execute emergency maintanance.

  2. identified Mar 11, 2025, 03:48 PM UTC

    We are continuing to work on a fix for this issue.

  3. resolved Mar 11, 2025, 04:16 PM UTC

    Issue has been resolved

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