Resolved after 59 minutes, affecting Metadata Sync (Inbound), on December 22, 2025.
We have identified the root cause and implemented a fix. However, this fix requires a long-running database migration that is already in progress and running smoothly. Branch syncing is temporarily paused while the migration runs. No data will be lost, but new syncs will not start until the migration completes. We apologize for the disruption and expect normal service to resume shortly. We'll post another update once the migration finishes and syncing is restored.
Affected components
Update timeline
- identified Dec 22, 2025, 12:07 PM UTC
We have identified the root cause and implemented a fix. However, this fix requires a long-running database migration that is already in progress and running smoothly. Branch syncing is temporarily paused while the migration runs. No data will be lost, but new syncs will not start until the migration completes. We apologize for the disruption and expect normal service to resume shortly. We'll post another update once the migration finishes and syncing is restored.
- resolved Dec 22, 2025, 01:06 PM UTC
This incident has been resolved.
Your product runs on more than Blue Canvas
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services