Resolved after 1 day 22 hours, on July 9, 2018.
A fix has been implemented and we are monitoring the results.
Update timeline
- investigating Jul 09, 2018, 01:02 AM UTC
We are currently investigating this issue.
- investigating Jul 09, 2018, 01:02 AM UTC
We are continuing to investigate this issue.
- identified Jul 09, 2018, 01:09 AM UTC
The issue has been identified and a fix is being implemented. Expected downtime is roughly 60-80 minutes.
- identified Jul 09, 2018, 01:15 AM UTC
We are continuing to work on a fix for this issue.
- identified Jul 09, 2018, 02:02 AM UTC
We are roughly 30minutes away from getting back up. Apologies for the inconvenience. This downtime is due to a single node's misbehavior on our datacenter (hardware issue). We're correcting the issue and taking preventative measures for the future to route around hardware issues.
- identified Jul 09, 2018, 02:58 AM UTC
Expected downtime is a further 30 minutes.
- monitoring Jul 09, 2018, 04:14 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jul 10, 2018, 11:56 PM UTC
This incident has been resolved.
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