Block.io incident

Incomplete Indexing for Some Bitcoin Transactions

Resolved after 14 hours 7 minutes, on November 11, 2019.

identified Nov 11, 2019, 11:36 AM UTC

We have identified an issue where some users' blockchain transactions might not be indexed properly on our side. This may cause outgoing transactions to fail with a "missing inputs" error. Only if you see this error are you affected. Normal operations are expected after Monday 11pm Pacific.

Started
Nov 11, 2019, 11:36 AM UTC
Resolved
Nov 12, 2019, 01:43 AM UTC
Duration
14h 7m
Detected by Pingoru
Nov 11, 2019, 11:36 AM UTC

Update timeline

  1. identified Nov 11, 2019, 11:36 AM UTC

    We have identified an issue where some users' blockchain transactions might not be indexed properly on our side. This may cause outgoing transactions to fail with a "missing inputs" error. Only if you see this error are you affected. Normal operations are expected after Monday 11pm Pacific.

  2. resolved Nov 12, 2019, 01:43 AM UTC

    This incident has been resolved.

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