Blindside Networks incident
Access to personal rooms in Europe not loading
Resolved after 1 day 2 hours, affecting Personal Rooms, on February 21, 2023.
We identified a problem with delayed responses across Google Cloud regions. We made some updates to the Application and the Deployment to improve performance so the service could be recovered. The service was fully restored at 16:27 EST on Feb 21, once the changes where rolled out.
Affected components
Update timeline
- investigating Feb 21, 2023, 12:38 PM UTC
We are seeing errors in the access for personal rooms in Europe and are investigating.
- resolved Feb 22, 2023, 02:39 PM UTC
We identified a problem with delayed responses across Google Cloud regions. We made some updates to the Application and the Deployment to improve performance so the service could be recovered. The service was fully restored at 16:27 EST on Feb 21, once the changes where rolled out.
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