Resolved after 9 hours 5 minutes, affecting BlastIQ™ Insights and User Sign In and 1 more, on October 29, 2025.
Microsoft have identified and rectified the issue. The fix is rolling out, and full resolution is expected by 23:20 UTC on 29 October 2025.
Affected components
BlastIQ™ InsightsUser Sign InAuth0 Authentication APIBlastIQ™ MobilePublic APIFRAGTrack™Reporting DatabaseAdministration PortalSHOTPlus™Customer VPN
Update timeline
- identified Oct 29, 2025, 04:40 PM UTC
blastiq.com and odsplatform.com are unavailable due to an Azure outage. We are waiting from a response from Microsoft for a resolution.
- monitoring Oct 29, 2025, 09:33 PM UTC
Microsoft have identified and rectified the issue. The fix is rolling out, and full resolution is expected by 23:20 UTC on 29 October 2025.
- resolved Oct 30, 2025, 01:46 AM UTC
This incident has been resolved.
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