Blacksmith incident

Sticky disk degradation in EU-West

Minor

Resolved after 43 minutes, affecting Sticky Disks (eu-west Storage Cluster) and Docker Container Cache (eu-west Storage Cluster), on July 23, 2026.

monitoring Jul 23, 2026, 03:18 PM UTC

We implemented a fix and are currently monitoring the result.

Started: Jul 23, 2026, 03:00 PM UTC
Resolved: Jul 23, 2026, 03:44 PM UTC
Duration: 43m
Detected by Pingoru: Jul 23, 2026, 03:00 PM UTC

Affected components

Sticky Disks (eu-west Storage Cluster)Docker Container Cache (eu-west Storage Cluster)

Update timeline

investigating Jul 23, 2026, 03:00 PM UTC

We're seeing large volumes of traffic in our storage cluster in EU-West and this is causing a number of sticky disk related requests to time out and are actively investigating.
monitoring Jul 23, 2026, 03:18 PM UTC

We implemented a fix and are currently monitoring the result.
resolved Jul 23, 2026, 03:44 PM UTC

This incident has been resolved.

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