Blacksmith incident

Major outage with our caching infrastructure and our website

Major

Resolved after 1 hour 20 minutes, affecting Incremental Docker Builders (eu-central Storage Cluster) and Incremental Docker Builders (us-west Storage Cluster) and 1 more, on September 9, 2026.

monitoring Sep 09, 2026, 05:21 PM UTC

We are seeing recovery of our caching infrastructure and our dashboard. We will continue to monitor this situation closely.

Started: Sep 09, 2026, 04:46 PM UTC
Resolved: Sep 09, 2026, 06:06 PM UTC
Duration: 1h 20m
Detected by Pingoru: Sep 09, 2026, 04:46 PM UTC

Affected components

Incremental Docker Builders (eu-central Storage Cluster)Incremental Docker Builders (us-west Storage Cluster)Docker Container Cache (eu-central Storage Cluster)Docker Container Cache (us-west Storage Cluster)Sticky Disks (eu-central Storage Cluster)Sticky Disks (us-west Storage Cluster)Sticky Disks (eu-west Storage Cluster)Incremental Docker Builders (eu-west Storage Cluster)Docker Container Cache (eu-west Storage Cluster)Dashboard

Update timeline

investigating Sep 09, 2026, 05:14 PM UTC

We are currently experiencing a major outage with both our caching infrastructure and our dashboards. These components are affected across all regions. We are investigating the issue and will provide an update soon.
monitoring Sep 09, 2026, 05:21 PM UTC

We are seeing recovery of our caching infrastructure and our dashboard. We will continue to monitor this situation closely.
resolved Sep 09, 2026, 06:06 PM UTC

This incident has been resolved.

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