Global Outage

Update timeline

1. identified Oct 29, 2025, 04:01 PM UTC

   Azure is currently experience issues resulting in a full outage in our image generation services. We are awaiting a status update from them.

2. identified Oct 29, 2025, 07:04 PM UTC

   We have implemented a mitigation to the problem. Please use regional endpoints for now: `https://api.eu2.bfl.ai` and `https://api.eu4.bfl.ai/`

3. monitoring Oct 29, 2025, 08:25 PM UTC

   A fix has been implemented. Please use the global endpoint: https://api.bfl.ai. DNS cache needs to be flushed. Regional endpoints: api.us.bfl.ai and api.eu.bfl.ai are not functional at the moment.

4. monitoring Oct 30, 2025, 12:28 AM UTC

   A fix has been implemented. Please use the global endpoint: https://api.bfl.ai. Regional endpoints are also now operational: `api.eu.bfl.ai`, and `api.us.bfl.ai`

5. monitoring Oct 30, 2025, 12:45 AM UTC

   A fix has been implemented. Please use the global endpoint: https://api.bfl.ai. Regional endpoints are also now operational: `api.eu.bfl.ai`, and `api.us.bfl.ai` As part of our cloud-outage mitigation, we’ve temporarily moved delivery to the following Azure Blob endpoints. Please whitelist them: - *.blob.core.windows.net We intend to switch back to our standard domains (delivery.*.bfl.ai and delivery-*.bfl.ai) as soon as it’s viable. We recommend keeping those domains whitelisted as well, if they aren’t already. Note: there’s a difference between delivery.*.bfl.ai and delivery-*.bfl.ai. Please ensure both patterns are allowed.

6. identified Oct 31, 2025, 10:22 AM UTC

   Apologies, false status update

7. resolved Oct 31, 2025, 10:24 AM UTC

   Our third party had resolved their issue be we kept monitoring closely, we trust the stability now.