BizAway experienced a minor incident on May 5, 2025 affecting Platform, lasting 4h 50m. The incident has been resolved; the full update timeline is below.
Affected components
Platform
Update timeline
- investigating May 05, 2025, 02:25 PM UTC
We are investigating a significant drop in hotel catalog availability. Some Page linked to past hotel bookings or related with affected hotel may not load correctly or display an error message
- identified May 05, 2025, 04:00 PM UTC
We identified the issue and are re-estabilishing the missing hotel catalog information
- monitoring May 05, 2025, 04:30 PM UTC
We are monitoring an improvement on hotel hits, error rate is gradually reducing while the catalog is being populated
- resolved May 05, 2025, 07:15 PM UTC
The situation is back to normal, all the catalog is available and error rate dropped to normality