BizAway experienced a minor incident on November 20, 2024 affecting Platform and Enterprise API, lasting 6h 59m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Nov 20, 2024, 08:26 AM UTC
We are experiencing some intermittent connectivity issues. Impact: Some users may experience: - Delayed response times - Occasional timeouts - Brief interruption in services - Inconsistent API responses The team is working on it with high priority.
- identified Nov 20, 2024, 02:54 PM UTC
We identified the issue and are mitigating it to re-enable traffic on platform. Impact: - some users could still experience some lag or slowness but overall the platform will become functional gradually The team is still working on it with high priority to stabilize the situation
- monitoring Nov 20, 2024, 03:16 PM UTC
The platform is available to all the users. If you are still experiencing some issue we recommend to logout and make a new access to the platform We are constantly monitoring the situation
- resolved Nov 20, 2024, 03:26 PM UTC
All systems are responsive