Bitwave incident

Delayed Transaction Data Availability (Canton Network)

Bitwave experienced a major incident on July 20, 2026 affecting Canton Network, lasting 1d 14h. The incident has been resolved; the full update timeline is below.

Started: Jul 20, 2026, 02:59 PM UTC
Resolved: Jul 22, 2026, 05:51 AM UTC
Duration: 1d 14h
Detected by Pingoru: Jul 20, 2026, 02:59 PM UTC

Affected components

Canton Network

Update timeline

investigating Jul 20, 2026, 02:59 PM UTC

We've identified transaction data processing delays on Canton affecting data freshness in reporting. No transaction data was lost. We have identified the root cause and are working on a fix to restore timely processing and backfill the affected period.
identified Jul 20, 2026, 10:42 PM UTC

We've corrected the issues and the backfill is catching up.
monitoring Jul 20, 2026, 10:42 PM UTC

A fix has been implemented and we are monitoring the results.
resolved Jul 22, 2026, 05:51 AM UTC

This incident has been resolved.