Bitwave incident

Delayed Transaction Data Availability (Canton Network)

Resolved after 1 day 14 hours, affecting Canton Network, on July 20, 2026.

monitoring Jul 20, 2026, 10:42 PM UTC

A fix has been implemented and we are monitoring the results.

Started
Jul 20, 2026, 02:59 PM UTC
Resolved
Jul 22, 2026, 05:51 AM UTC
Duration
1d 14h
Detected by Pingoru
Jul 20, 2026, 02:59 PM UTC

Affected components

Canton Network

Update timeline

  1. investigating Jul 20, 2026, 02:59 PM UTC

    We've identified transaction data processing delays on Canton affecting data freshness in reporting. No transaction data was lost. We have identified the root cause and are working on a fix to restore timely processing and backfill the affected period.

  2. identified Jul 20, 2026, 10:42 PM UTC

    We've corrected the issues and the backfill is catching up.

  3. monitoring Jul 20, 2026, 10:42 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jul 22, 2026, 05:51 AM UTC

    This incident has been resolved.

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