BitPay incident

Identity verification delays

Resolved after 19 hours 34 minutes, affecting Identity Screening, on December 15, 2020.

identified Dec 15, 2020, 09:08 PM UTC

One of our third party identity verification service providers is currently experiencing some issues. This is causing BitPay ID verification to be delayed.

Started: Dec 15, 2020, 09:08 PM UTC
Resolved: Dec 16, 2020, 04:42 PM UTC
Duration: 19h 34m
Detected by Pingoru: Dec 15, 2020, 09:08 PM UTC

Affected components

Identity Screening

Update timeline

identified Dec 15, 2020, 09:08 PM UTC

One of our third party identity verification service providers is currently experiencing some issues. This is causing BitPay ID verification to be delayed.
resolved Dec 16, 2020, 04:42 PM UTC

This incident has been resolved.

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