BitPay incident

Gift card processing delays

Resolved after 2 days 10 hours, affecting Gift Cards, on December 27, 2020.

identified Dec 27, 2020, 04:36 AM UTC

There is currently an issue which is causing delays in delivering claim codes for gift cards that have been purchased in the BitPay App.

Started
Dec 27, 2020, 04:36 AM UTC
Resolved
Dec 29, 2020, 03:07 PM UTC
Duration
2d 10h
Detected by Pingoru
Dec 27, 2020, 04:36 AM UTC

Affected components

Gift Cards

Update timeline

  1. identified Dec 27, 2020, 04:36 AM UTC

    There is currently an issue which is causing delays in delivering claim codes for gift cards that have been purchased in the BitPay App.

  2. resolved Dec 29, 2020, 03:07 PM UTC

    This incident has been resolved.

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