Resolved after 5 hours 59 minutes, on April 22, 2021.
We have identified an issue related to receiving ETH/ERC-20 refunds and are working on releasing a fix.
Update timeline
- identified Apr 22, 2021, 02:10 PM UTC
We have identified an issue related to receiving ETH/ERC-20 refunds and are working on releasing a fix.
- resolved Apr 22, 2021, 08:10 PM UTC
This incident has been resolved. All outstanding refunds have been processed.
Your product runs on more than BitPay
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.