Resolved after 28 days 22 hours, affecting PhotoID verification and Identity Screening, on May 5, 2021.
Some identity verification applications will be delayed - we are currently investigating this issue.
Affected components
PhotoID verificationIdentity Screening
Update timeline
- investigating May 05, 2021, 02:52 PM UTC
Some identity verification applications will be delayed - we are currently investigating this issue.
- resolved Jun 03, 2021, 01:33 PM UTC
This incident has been resolved.
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