BitPay incident

Delays in identity verification

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Resolved after 4 hours 19 minutes, affecting PhotoID verification and Identity Screening, on November 2, 2021.

investigating Nov 02, 2021, 04:37 PM UTC

We are currently investigating this issue.

Started
Nov 02, 2021, 04:37 PM UTC
Resolved
Nov 02, 2021, 08:56 PM UTC
Duration
4h 19m
Detected by Pingoru
Nov 02, 2021, 04:37 PM UTC

Affected components

PhotoID verificationIdentity Screening

Update timeline

  1. investigating Nov 02, 2021, 04:37 PM UTC

    We are currently investigating this issue.

  2. resolved Nov 02, 2021, 08:56 PM UTC

    This incident has been resolved.

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