BitPay incident

Delays in identity verification

Major Vendor's status page →

Resolved after 8 days, affecting PhotoID verification and Identity Screening, on November 3, 2021.

investigating Nov 03, 2021, 02:58 AM UTC

We are currently investigating this issue.

Started
Nov 03, 2021, 02:58 AM UTC
Resolved
Nov 11, 2021, 03:13 AM UTC
Duration
8d
Detected by Pingoru
Nov 03, 2021, 02:58 AM UTC

Affected components

PhotoID verificationIdentity Screening

Update timeline

  1. investigating Nov 03, 2021, 02:58 AM UTC

    We are currently investigating this issue.

  2. resolved Nov 11, 2021, 03:13 AM UTC

    This incident has been resolved.

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