Resolved after 5 hours 11 minutes, affecting API Invoice - ETH and API Invoice - GUSD and 1 more, on September 8, 2022.
A fix has been implemented and we are monitoring the results.
Affected components
API Invoice - ETHAPI Invoice - GUSDGift CardsAPI Invoice - BUSDAPI Invoice - USDCAPI Invoice - PAX
Update timeline
- identified Sep 08, 2022, 03:49 PM UTC
We are experiencing issues with our ETH nodes, and as a result have temporarily disabled ETH and ERC-20 payments. If you have made an ETH or ERC-20 payment that has failed, please reach out to our support team at www.bitpay.com/support with your TXid, and we will initiate a refund as soon as possible.
- monitoring Sep 08, 2022, 07:03 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Sep 08, 2022, 09:00 PM UTC
This incident has been resolved.
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