BitPay incident

XRP Payments Unavailable

Resolved after 11 hours 59 minutes, affecting XRP and API Invoice - XRP and 1 more, on September 21, 2022.

identified Sep 21, 2022, 09:04 PM UTC

We have identified the issue and are preparing to re-enable XRP.

Started
Sep 21, 2022, 03:11 PM UTC
Resolved
Sep 22, 2022, 03:10 AM UTC
Duration
11h 59m
Detected by Pingoru
Sep 21, 2022, 03:11 PM UTC

Affected components

XRPAPI Invoice - XRPXRPAPI Invoice - XRP (Sandbox)

Update timeline

  1. investigating Sep 21, 2022, 03:11 PM UTC

    We are currently seeing issues accepting XRP Payments. The appropriate teams are investigating.

  2. investigating Sep 21, 2022, 03:17 PM UTC

    We have disabled XRP payments while we investigate this issue.

  3. identified Sep 21, 2022, 09:04 PM UTC

    We have identified the issue and are preparing to re-enable XRP.

  4. resolved Sep 22, 2022, 03:10 AM UTC

    This incident has been resolved.

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