BitPay incident

ETH and ERC-20 Tokens Disabled

Resolved after 1 hour 16 minutes, affecting API Invoice - ETH and API Invoice - GUSD and 1 more, on December 19, 2022.

investigating Dec 19, 2022, 07:46 PM UTC

We are disabling ETH and ERC-20 tokens while we perform a system upgrade. We anticipate ETH and ERC-20 tokens will be available again in approximately 90 minutes.

Started
Dec 19, 2022, 07:46 PM UTC
Resolved
Dec 19, 2022, 09:03 PM UTC
Duration
1h 16m
Detected by Pingoru
Dec 19, 2022, 07:46 PM UTC

Affected components

API Invoice - ETHAPI Invoice - GUSDAPI Invoice - BUSDAPI Invoice - USDC

Update timeline

  1. investigating Dec 19, 2022, 07:46 PM UTC

    We are disabling ETH and ERC-20 tokens while we perform a system upgrade. We anticipate ETH and ERC-20 tokens will be available again in approximately 90 minutes.

  2. resolved Dec 19, 2022, 09:03 PM UTC

    We have re-enabled ETH and ERC-20 tokens.

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