Resolved after 3 hours 40 minutes, affecting BTC, on May 10, 2023.
The issue has been identified and a fix is being implemented.
Affected components
BTC
Update timeline
- investigating May 10, 2023, 03:23 PM UTC
We are experiencing slow updates to BTC balances in the BitPay Wallet app. Our appropriate technical teams are aware of the issue and are investigating. This does not affect the sending of funds.
- identified May 10, 2023, 07:03 PM UTC
The issue has been identified and a fix is being implemented.
- resolved May 10, 2023, 07:03 PM UTC
This incident has been resolved.
Your product runs on more than BitPay
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services