BitLaunch incident

Hardware issue with a node in Amsterdam

Resolved after 13 hours 47 minutes, on October 25, 2023.

investigating Oct 25, 2023, 05:42 AM UTC

A hardware issue has occurred on a node in our Amsterdam Region. We're currently performing physical inspections on this hardware and determining the severity of the issue. If you're having trouble reaching your server, please reach out to us on support.

Started
Oct 25, 2023, 05:42 AM UTC
Resolved
Oct 25, 2023, 07:30 PM UTC
Duration
13h 47m
Detected by Pingoru
Oct 25, 2023, 05:42 AM UTC

Update timeline

  1. investigating Oct 25, 2023, 05:42 AM UTC

    A hardware issue has occurred on a node in our Amsterdam Region. We're currently performing physical inspections on this hardware and determining the severity of the issue. If you're having trouble reaching your server, please reach out to us on support.

  2. resolved Oct 25, 2023, 07:30 PM UTC

    This incident has been resolved.

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