Bitdefender GravityZone experienced a critical incident on September 19, 2025 affecting Email Security and Email Security and 1 more component, lasting 1d 7h. The incident has been resolved; the full update timeline is below.
Affected components
Email SecurityEmail SecurityEmail Security
Update timeline
- investigating Sep 19, 2025, 01:01 AM UTC
Email service is currently down for a small number of customers and we are investigating.
- investigating Sep 19, 2025, 07:31 AM UTC
Our teams are still working on restoring functionality, You can follow the dedicated status page for further updates
- identified Sep 19, 2025, 08:19 AM UTC
The issue has been identified and a fix is being implemented.
- monitoring Sep 19, 2025, 03:40 PM UTC
Service has been restored and we are monitoring the results.
- resolved Sep 20, 2025, 08:05 AM UTC
The incident has been resolved.