Bitdefender GravityZone incident

Link Scan network timeout

Minor Resolved View vendor source →

Bitdefender GravityZone experienced a minor incident on October 3, 2025 affecting Email Security and Email Security and 1 more component, lasting 2h 56m. The incident has been resolved; the full update timeline is below.

Started
Oct 03, 2025, 12:09 PM UTC
Resolved
Oct 03, 2025, 03:05 PM UTC
Duration
2h 56m
Detected by Pingoru
Oct 03, 2025, 12:09 PM UTC

Affected components

Email SecurityEmail SecurityEmail Security

Update timeline

  1. investigating Oct 03, 2025, 12:09 PM UTC

    We are currently investigating an issue impacting the Link Scan feature that returns "Network timeout" on some emails. We will provide further updates as soon as we have more information.

  2. resolved Oct 03, 2025, 03:05 PM UTC

    This incident has been resolved.