Billwerk incident

Invalidated OAuth Clients on Sandbox System / Problems with Authentication

Resolved after 6 hours 45 minutes, affecting sandbox.billwerk.com, on July 28, 2023.

investigating Jul 28, 2023, 10:09 AM UTC

We are continuing to investigate this issue.

Started
Jul 28, 2023, 10:08 AM UTC
Resolved
Jul 28, 2023, 04:54 PM UTC
Duration
6h 45m
Detected by Pingoru
Jul 28, 2023, 10:08 AM UTC

Affected components

sandbox.billwerk.com

Update timeline

  1. investigating Jul 28, 2023, 10:08 AM UTC

    After a deployment of new code, a lot of OAuth Clients got invalidated. We are currently checking if we can re-activate these clients. If you need to have it resolved faster, please create a new OAuth Client.

  2. investigating Jul 28, 2023, 10:09 AM UTC

    We are continuing to investigate this issue.

  3. resolved Jul 28, 2023, 04:54 PM UTC

    The incident is resolved.

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