Bill.com experienced a major incident on March 9, 2026 affecting BILL Platform, lasting 1h 40m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Mar 09, 2026, 07:02 PM UTC
Start Time: March 09, 2026 10:54 AM Pacific Time Zone End Time: N/A Description: We are currently experiencing issues with users logging into our site. Status: We have identified the issue and are working to quickly resolve the issue.
- monitoring Mar 09, 2026, 07:58 PM UTC
Start Time: March 09, 2026 10:54 AM Pacific Time Zone End Time: March 09, 2026 12:55 PM Pacific Time Zone Description: We are currently experiencing issues with users logging into our site. Status: The issue has been addressed. We are now monitoring the service.
- resolved Mar 09, 2026, 08:42 PM UTC
Start Time: March 09, 2026 10:54 AM Pacific Time Zone End Time: March 09, 2026 12:55 PM Pacific Time Zone Description: We are currently experiencing issues with users logging into our site. Status: We have seen no further occurrences of the issue. We are now closing this matter.