Bill.com incident

INC-1644 - Intermittent login issues

Resolved after 1 hour 40 minutes, affecting BILL Platform, on March 9, 2026.

resolved Mar 09, 2026, 08:42 PM UTC

Start Time: March 09, 2026 10:54 AM Pacific Time Zone End Time: March 09, 2026 12:55 PM Pacific Time Zone Description: We are currently experiencing issues with users logging into our site. Status: We have seen no further occurrences of the issue. We are now closing this matter.

Started
Mar 09, 2026, 07:02 PM UTC
Resolved
Mar 09, 2026, 08:42 PM UTC
Duration
1h 40m
Detected by Pingoru
Mar 09, 2026, 07:02 PM UTC

Affected components

BILL Platform

Update timeline

  1. identified Mar 09, 2026, 07:02 PM UTC

    Start Time: March 09, 2026 10:54 AM Pacific Time Zone End Time: N/A Description: We are currently experiencing issues with users logging into our site. Status: We have identified the issue and are working to quickly resolve the issue.

  2. monitoring Mar 09, 2026, 07:58 PM UTC

    Start Time: March 09, 2026 10:54 AM Pacific Time Zone End Time: March 09, 2026 12:55 PM Pacific Time Zone Description: We are currently experiencing issues with users logging into our site. Status: The issue has been addressed. We are now monitoring the service.

  3. resolved Mar 09, 2026, 08:42 PM UTC

    Start Time: March 09, 2026 10:54 AM Pacific Time Zone End Time: March 09, 2026 12:55 PM Pacific Time Zone Description: We are currently experiencing issues with users logging into our site. Status: We have seen no further occurrences of the issue. We are now closing this matter.

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