BigPicture incident

Database maintenance

Major Resolved View vendor source →

BigPicture experienced a major incident on February 26, 2026 affecting BigPicture Jira Cloud App, lasting 5h 41m. The incident has been resolved; the full update timeline is below.

Started
Feb 26, 2026, 11:14 AM UTC
Resolved
Feb 26, 2026, 04:56 PM UTC
Duration
5h 41m
Detected by Pingoru
Feb 26, 2026, 11:14 AM UTC

Affected components

BigPicture Jira Cloud App

Update timeline

  1. investigating Feb 26, 2026, 11:14 AM UTC

    We are currently performing database maintenance. During this window, the application will be unavailable. We are working to restore service as quickly as possible and appreciate your patience.

  2. monitoring Feb 26, 2026, 11:38 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Feb 26, 2026, 04:56 PM UTC

    This incident has been resolved.