BigLeaf incident

Network Performance Issues - Frankfurt, DE

Minor Resolved View vendor source →

BigLeaf experienced a minor incident on May 28, 2025 affecting Gateway Cluster: Frankfurt, DE, lasting 4h 1m. The incident has been resolved; the full update timeline is below.

Started
May 28, 2025, 02:07 PM UTC
Resolved
May 28, 2025, 06:08 PM UTC
Duration
4h 1m
Detected by Pingoru
May 28, 2025, 02:07 PM UTC

Affected components

Gateway Cluster: Frankfurt, DE

Update timeline

  1. investigating May 28, 2025, 02:07 PM UTC

    We are currently investigating network congestion issues that are impacting a subset of sites connected to our Frankfurt gateway cluster.

  2. resolved May 28, 2025, 06:08 PM UTC

    This incident has been resolved.