BigLeaf experienced a minor incident on June 20, 2025 affecting Other, lasting 2h 42m. The incident has been resolved; the full update timeline is below.
Affected components
Other
Update timeline
- investigating Jun 20, 2025, 07:30 PM UTC
Emails to our primary [email protected] are currently being denied - our team can be reached at our alternative email [email protected]. Our Support Line is up as normal, as well as our Chat and Web ticket submission.
- identified Jun 20, 2025, 08:12 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Jun 20, 2025, 08:27 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jun 20, 2025, 10:13 PM UTC
This incident has been resolved.