BigLeaf incident

Bigleaf Cloud Connect - Site Configuration Changes

Minor Resolved View vendor source →

BigLeaf experienced a minor incident on July 2, 2025 affecting Web Dashboard, lasting 1h 10m. The incident has been resolved; the full update timeline is below.

Started
Jul 02, 2025, 10:19 PM UTC
Resolved
Jul 02, 2025, 11:30 PM UTC
Duration
1h 10m
Detected by Pingoru
Jul 02, 2025, 10:19 PM UTC

Affected components

Web Dashboard

Update timeline

  1. investigating Jul 02, 2025, 10:19 PM UTC

    We are currently investigating an issue that is preventing any site configuration changes in the Bigleaf Cloud Connect dashboard from applying the updates to deployed Bigleaf Routers. There should be no impact to site connectivity or alerting.

  2. monitoring Jul 02, 2025, 11:00 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jul 02, 2025, 11:30 PM UTC

    This incident has been resolved.