BigLeaf experienced a notice incident on July 23, 2025 affecting Gateway Cluster: Dallas, TX, lasting 54m. The incident has been resolved; the full update timeline is below.
Affected components
Gateway Cluster: Dallas, TX
Update timeline
- monitoring Jul 23, 2025, 03:14 PM UTC
A small subset of customers served out of our Dallas PoP may experience up to two brief periods of packet loss as our team investigates and works to resolve an issue.
- resolved Jul 23, 2025, 04:09 PM UTC
This incident has been resolved.