BigLeaf incident

Bigleaf Cloud Connect Dashboard Down

Major Resolved View vendor source →

BigLeaf experienced a major incident on August 8, 2025 affecting Web Dashboard and Site and Circuit Alerts, lasting 36m. The incident has been resolved; the full update timeline is below.

Started
Aug 08, 2025, 05:58 PM UTC
Resolved
Aug 08, 2025, 06:34 PM UTC
Duration
36m
Detected by Pingoru
Aug 08, 2025, 05:58 PM UTC

Affected components

Web DashboardSite and Circuit Alerts

Update timeline

  1. investigating Aug 08, 2025, 05:58 PM UTC

    We are currently investigating this issue.

  2. monitoring Aug 08, 2025, 06:18 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Aug 08, 2025, 06:34 PM UTC

    This incident has been resolved.