BigLeaf incident

Network Performance Issues - ATL and DAL Gateway Clusters

Notice Resolved View vendor source →

BigLeaf experienced a notice incident on June 7, 2022 affecting Gateway Cluster: Atlanta, GA and Gateway Cluster: Dallas, TX, lasting —. The incident has been resolved; the full update timeline is below.

Started
Jun 07, 2022, 09:04 PM UTC
Resolved
Jun 07, 2022, 09:04 PM UTC
Duration
—
Detected by Pingoru
Jun 07, 2022, 09:04 PM UTC

Affected components

Gateway Cluster: Atlanta, GAGateway Cluster: Dallas, TX

Update timeline

  1. resolved Jun 07, 2022, 09:04 PM UTC

    Earlier today, we experienced two brief network events affecting our ATL and DAL gateway clusters. Event Window 1: 11:19 to 11:22 PDT [18:19 to 18:22 UTC] Event Window 2: 11:38 to 11:42 PDT [18:38 to 18:42 UTC] During these events, customers connected to the affected POPs may have experienced increased latency, packet loss, or other connectivity issues. We believe the issue has been resolved, however our Engineering team will continue to monitor for any additional anomalies.