BigLeaf experienced a notice incident on November 19, 2023 affecting Gateway Cluster: London, GB, lasting 1h 9m. The incident has been resolved; the full update timeline is below.
Affected components
Gateway Cluster: London, GB
Update timeline
- investigating Nov 19, 2023, 01:02 AM UTC
One of our EU providers is performing ‘Emergency Hardware maintenance’ from 00:00 - 02:00 UTC in LON that has intermittently affected traffic to/from the LON POP. Our LON customers may experience some latency and possibly 2 incidents of service degradation that may each last 5-10 minutes. We are monitoring this situation closely.
- resolved Nov 19, 2023, 02:11 AM UTC
Our Provider's emergency maintenance window is completed.