BigLeaf incident

Bigleaf Support Line Issues

Minor Resolved View vendor source →

BigLeaf experienced a minor incident on April 24, 2024 affecting Other, lasting 1h 16m. The incident has been resolved; the full update timeline is below.

Started
Apr 24, 2024, 12:30 PM UTC
Resolved
Apr 24, 2024, 01:47 PM UTC
Duration
1h 16m
Detected by Pingoru
Apr 24, 2024, 12:30 PM UTC

Affected components

Other

Update timeline

  1. investigating Apr 24, 2024, 12:30 PM UTC

    We are currently investigating an issue with reaching our Support team via our (888) 244-3133 phone line

  2. identified Apr 24, 2024, 12:42 PM UTC

    We are currently investigating and working to resolve an issue with reaching our Support team via our (888) 244-3133 phone line as well as impacting emails to [email protected]

  3. resolved Apr 24, 2024, 01:47 PM UTC

    This incident has been resolved