BigLeaf incident

Reachability problems for certain domains such as ADP

Minor Resolved View vendor source →

BigLeaf experienced a minor incident on June 21, 2024 affecting Gateway Cluster: San Jose, CA and Gateway Cluster: Seattle, WA, lasting 2h 11m. The incident has been resolved; the full update timeline is below.

Started
Jun 21, 2024, 04:03 PM UTC
Resolved
Jun 21, 2024, 06:14 PM UTC
Duration
2h 11m
Detected by Pingoru
Jun 21, 2024, 04:03 PM UTC

Affected components

Gateway Cluster: San Jose, CAGateway Cluster: Seattle, WA

Update timeline

  1. investigating Jun 21, 2024, 04:03 PM UTC

    We’re currently investigating reachability problems to certain websites such as ADP.

  2. identified Jun 21, 2024, 05:20 PM UTC

    ADP reachability is restored. We're continuing to investigate other potential reachability issues.

  3. resolved Jun 21, 2024, 06:14 PM UTC

    We've resolved all known reachability problems. If you are experiencing any access issues, or have questions, please don't hesitate to reach out to Bigleaf Support!