BigLeaf experienced a minor incident on July 23, 2024 affecting Gateway Cluster: New York, NY, lasting 2h 38m. The incident has been resolved; the full update timeline is below.
Affected components
Gateway Cluster: New York, NY
Update timeline
- investigating Jul 23, 2024, 04:25 PM UTC
Bigleaf is currently investigating issues with Network Performance in our NYC region. We are working to analyze and mitigate this problem. More updates to follow shortly.
- monitoring Jul 23, 2024, 05:54 PM UTC
A fix has been implemented and we are monitoring results
- resolved Jul 23, 2024, 07:03 PM UTC
This incident has been resolved.