BigLeaf incident

Network Performance Issues - FRA

Minor Resolved View vendor source →

BigLeaf experienced a minor incident on August 9, 2024 affecting Gateway Cluster: Frankfurt, DE, lasting 2h 8m. The incident has been resolved; the full update timeline is below.

Started
Aug 09, 2024, 08:16 PM UTC
Resolved
Aug 09, 2024, 10:25 PM UTC
Duration
2h 8m
Detected by Pingoru
Aug 09, 2024, 08:16 PM UTC

Affected components

Gateway Cluster: Frankfurt, DE

Update timeline

  1. investigating Aug 09, 2024, 08:16 PM UTC

    Bigleaf is currently investigating issues with Network Performance in our Frankfurt, DE region. We are working to analyze and mitigate this problem as sites in this region are experiencing higher than normal latency.

  2. resolved Aug 09, 2024, 10:25 PM UTC

    This incident has been resolved.